FAQ

How do I send you the photo(s) for the custom face toppers?

You can submit the photo(s) once you place the order on the thank you, or in the order detail under my orders page.

Can you do pets or cartoon faces instead of people?

Yes, we can work out pets or cartoon faces instead of people.

Do you offer rush orders?

We normally get the order done within 24 hours, however if you want to guarantee fast speed in less hours, you can contact us via the live chat on the bottom right blue bubble.

How many cupcake toppers come in one order/set?

We provide the digital product, so you can print as much as you need.

Can you do multiple different faces in one order?

We work out one face per order, if you want multiple faces you can just place multiple orders.

What is the size of each cupcake topper?

We provides two sizes (small size & large size ) for each cupcake toppers. You can check out the small size directly on the short description on the product page, for large size it’s normally around 5 inch height which is good for the cake topper.

How long does it take to make and delivery the digital file?

We normally get the order done within 24 hours.

Can I see a proof before you delivery them?

You can tell us the changes if you want after you receive the digital file, we can work it out for you.

Can we have the topper on both sides?

Yes, please mark on the order detail when you place the order, or you can contact us via live chat on the bottom right blue bubble.

Will the skin tone match the picture that we sent in?

Yes, the final product skin tone will match the picture you sent.

Can you change the number or text on the toppers?

Yes, we change change the number or text on the cupcake toppers if it has, you can note when you place the order.

Can I use a group photo, or does it have to be individual headshots?

Yes, you can use a group photo, but please write down the note which person you want to work out on the cupcake toppers.

How do you recommend to print the digital product?

We recommended to use 260g matte coated paper for printing — it delivers rich colors, fine details, and a premium texture for outstanding results.

Where can I print in my local?

Some clients printed at Office Depot, Staples or FedEx Office.

Does your file support Cricut Maker?

Yes, we can provide PNG format if you need. It will support Cricut Maker.

Can you add hats, glasses, or party accessories to the faces?

Yes, please confirm with us at first via Live chat.

Do you offer matching decorations (like banners or cake toppers)?

Yes, we provide thank you tag, invitation or flag banner for some of our products.

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